unplanned-downtime
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H1Z1 suffers overnight downtime, whispers of server wipes [Updated]
It's not an easy time to be playing H1Z1 right now, especially since you sort of can't. The game's servers went down last night for a quick fix, according to Sony Online Entertainment president John Smedley; they've been down since, with players getting increasingly vocal and anxious about what comes next. No further updates have come from the company after Smedley's assurance that there are issues to be fixed that cannot be solved simply by rolling back to the previous patch. Once players can get back in to the game, there may very well be a server wipe greeting them (a possibility suggested by the technical director), although perks like tickets, crates, and cosmetic recipes will not be lost in the event of a server wipe. SOE has promised to give plenty of notice before taking such drastic measures. Players are divided on whether this is a good thing or not, although widespread reports of item duping sit at the root of the issue. There's still no ETA on when the servers will be back online or what will be fixed when they come back up, but players could be looking at a very different environment. [Update: Servers appear to be up again now. SOE has said that the promised European servers are still incoming: "getting MORE servers, still calculating what we can fit."]
Wizard101 offers reimbursement for Sunday downtime
Wizard101 players may have noticed some unplanned downtime in their gameplay Sunday afternoon. J. Todd Coleman, aka Headmaster Ambrose, stopped by the forums today to clarify the issue. The technical problem that caused the downtime has since been fixed, but Coleman has said that some players may have experienced a loss of items acquired just prior to the downtime. But don't fret, Wizard101 players. The team keeps detailed logs of all acquired items, and any items acquired (or crowns spent) prior to the downtime will be reimbursed, even if the item was not actually lost. The team understands that erring on the side of caution such as this will result in some players receiving double the loot, but Coleman states that this outcome is "far preferable to running the risk of some players not recovering lost items. All items should be successfully reimbursed within the next 24 to 48 hours. For the full details on the problem and subsequent recovery, head on over to the game's official forums.
