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Apple and Italy's Autorità Garante della Concorrenza e del Mercato (Competition and Market Authority) have been at odds for a while over the AppleCare Protection Plan. The European Union requires sellers to provide a two-year mandatory warranty on products, and fined Apple US$1.2 million...

November 12th 2012 at 2:30pm 0 Comments
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European Union Justice Commissioner Viviane Reding is asking EU countries to confirm that Apple retailers are advertising the buyers' right to a minimum two-year warranty for qualifying products. Reding notes that "Apple prominently advertised that its products come with a one-year manufacture...

October 1st 2012 at 1:00pm 0 Comments
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Ever hemmed and hawed over buying AppleCare with your shiny new gadget? European chiefs are worried that you don't know all of your rights. They're concerned that Cupertino's warranty-selling practices hide the fact that all customers are entitled to a statutory two-year warranty to fix defects pr...

October 1st 2012 at 9:51am 0 Comments
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Warranty provider SquareTrade queried 2,000 iPhone owners and discovered that they have dumped an estimated US$5.9 billion into repairing their iPhones over the past five years. This figure includes repair costs, insurance deductibles for phones with a warranty and full-cost replacements for iP...

September 19th 2012 at 9:00am 0 Comments
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The Portuguese Association for Consumer Protection, DECO, is unhappy with Apple's representation of the European Union's warranty policy. DECO has filed a lawsuit accusing Apple of misrepresenting the EU's warranty policy in a way that encourages customers to buy the company's optional and pric...

July 19th 2012 at 10:00am 0 Comments
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Apple is in hot water in Italy over its warranty policy, which does not comply with Italian law. Apple products come with a free one-year warranty that can be extended with the purchase of an AppleCare warranty. Under Italian law, the company is obligated to provide two years of free warranty s...

July 3rd 2012 at 10:30am 0 Comments
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Without a doubt, the purveyance of personal electronics has changed our lives -- not only have they put oodles of information at our fingertips, but they've also made pushing fully-clothed friends into the pool a warranty-voiding social faux pas. If you do get dunked, however, Apple wants to make s...

February 20th 2012 at 5:41pm 0 Comments