It's not just Dell that is having issues! I have been attempting to process an upgrade request directly from Microsoft, but after 8 attempts and 3 phone calls I am still without any solution! First my credit card gets denied (my bank says the transaction was approved), then my COA number is invalid, then my address can't be verified..............soon they will say that my name is incorrect. Love Microsoft, Love Vista, HATE UPGRADE PROCESS.
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It's not just Dell that is having issues! I have been attempting to process an upgrade request directly from Microsoft, but after 8 attempts and 3 phone calls I am still without any solution! First my credit card gets denied (my bank says the transaction was approved), then my COA number is invalid, then my address can't be verified..............soon they will say that my name is incorrect. Love Microsoft, Love Vista, HATE UPGRADE PROCESS.