I don't think you could automatically assume that what they mean by that is that they are going to replace the entire battery. He could easily mean that the replacement program is for the batteries in the controllers, not the controllers itself. Second, having a program does not necessarily insinuate to it being free. Look at the iPods, since you used them in an example. They have a battery replacement program.....for a $99 charge.
Besides, it would have been more cost effective for Sony to make them user replaceable than to provide the service for free. I feel that this means that they are going to charge for the service of changing batteries.
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I don't think you could automatically assume that what they mean by that is that they are going to replace the entire battery. He could easily mean that the replacement program is for the batteries in the controllers, not the controllers itself. Second, having a program does not necessarily insinuate to it being free. Look at the iPods, since you used them in an example. They have a battery replacement program.....for a $99 charge.
Besides, it would have been more cost effective for Sony to make them user replaceable than to provide the service for free. I feel that this means that they are going to charge for the service of changing batteries.