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Gamefly Xbox 360 scratch policy

Blake Snow

Though considered to be rare by some, Gamefly has issued an official policy concerning Xbox 360 scratched discs. If the online game rental company receives a scratched disc on behalf of a faulty console, customers will receive the following notification: "We have received reports that certain XBOX 360 consoles have caused damage to GameFly videogames. Unfortunately, we have been notified that you recently returned a damaged XBOX 360 game. As a precaution, we have removed all XBOX 360 games from your GameQ... In the future, should GameFly receive XBOX 360 games from you that have been damaged, you will be charged a replacement fee."

Microsoft has called the issue an "isolated problem." A policy concerning such an "isolated problem" by one of the largest game rental companies can't look good.

[via Slashdot]

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