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Viral .Mac feedback - copy and paste this, let's make Apple listen

David Chartier

We've all seen the complaints about .Mac from every corner of the internets. Our own Dave Caolo posted a fantastic editorial covering .Mac's slow death, but he isn't the only one tossing a vote into the hat. One only needs to browse the digg archives to find plenty of posts from dissatisfied mom and pop bloggers, but even bigger names in the Mac community like Steven Frank of Panic (Transmit, CandyBar) have voiced their .Mac gripes, with plenty of others developing their own .Mac alternatives.

While blogging about these topics can be a good thing, I had the idea this weekend that maybe we can do something a little more in the form of mass feedback and a petition. Our fearless leader Scott noted that online petitions don't often seem to have much impact, but I've always been a fan of at least trying to stand up and be heard.

With that said, TUAW would like to introduce what we call a piece of 'viral feedback' for .Mac. The idea here is that you can copy and paste the statement below (after the jump) into the .Mac feedback form. Feel free to edit and tweak it to your desires. Credit TUAW or not. Whatever you do, just be sure to click send and tell a friend. Also, don't forget to play fair - don't click send 300 times, and keep the criticism clean.

Online viral feedback petitions may not get very far, but darnit - it's fun to try. Click on to get your copy of the petition and submit it to .Mac.

With competing all-in-one services taking on .Mac, and plenty of individual services offering far superior performance in contrast to their .Mac equivalents (often for free), you are quickly losing any appeal or value. Your fall from the throne isn't merely a result of your apparent disinterest in pushing the boundaries of web services, for it is also caused by your blatant and persistent lack of the basic fundamentals in much of what you offer.

Easily dwarfed storage space, an insulting lack of server-side spam filtering, and competing syncing services that outpace yours in terms of both platform compatibility and innovative features - all top an extensive list of snowballing frustration and complaints from a decreasing community of .Mac users from far and wide. We encourage you to seek out the mounting and disenchanting feedback across the internet from your users, only because it seems that you have recently forgotten this crucial practice.

Please, if you insist on charging for these aging services, start placing a refreshed effort into them so users have something to show for paying your chart-topping yearly fee. Apple is a company known for thinking different and innovating - it's time .Mac begins living up to that ideal again.

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