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Get stuck in Genji? It's not you, it's a massive glitch...

The development team for Genji did a big-hearted thing the other day -- they sent out helpful tips to players in the form of an e-mail. What they failed to give a tip for was avoiding a massive, massive bug in the game that renders your entire playtime useless and forces you to start over. Oh, okay... I'll feed you, baby birds...

At around the 2 or 3 hour mark of playtime, you'll have to hit two switch-thingys on top of a building -- you'll need a key to enter said building and make your way to the roof. However, due to a glitch in the game, that key may or may not appear for you to pick up. That means everything you did is useless. Or is it? Apparently you can stand under the switches and perform an upwards-swinging attack to hit them from the ground, but there's still no access to the building itself. Essentially, you're pretty screwed if that key didn't pop up for your acquisition. Keep multiple save files, guys! Anyone run across this problem?