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Xbox Live: still experiencing technical difficulties

Ryan Block, @ryan
12.28.07
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We're starting to think Xbox Live's holiday strategy was modeled after Newtonian physics: what goes up must come down. Although the Live support site shows the service as being "up and running", apparently users are still experiencing intermittent issues, sometimes more dramatic than those officially listed. We don't know about you, but even though only some of us on we were able to get on, even they have been seeing a lot of stalling and freezing -- and the unlucky ones are just completely shut out of Live. How are things going out there? Any XBL issues of which to speak?

P.S. -Microsoft, congrats on the great holiday season. You obviously sold a TON of Xbox 360s and Live service contracts. Now be a doll. Give everyone a week (or, say, a month) of free Live service for the ugliness over vacation, ok? These people paid for their service when the other guys offer it up for free.

Read - Live support site: still having problems
Read - Our post about problems from last weekend
Read - Our other post about outages on Christmas day

Update: Our broham Major Nelson says the Live engineers have identified a fix for the issues and things are on their way to being back on the up and up. Hopefully this time for good!

In this article: live, microsoft, outage, xbox 360, Xbox360
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