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Telstra deploys Mentors to restore order to your phone, life

Chris Ziegler

Recognizing that the power and complexity of its handsets have long since exceeded the average user's patience to master them, Australian carrier Telstra has rounded up a team of "Telstra Mentors," dedicated experts who will be making house calls to help folks learn the ins and outs of mobile browsing, video calling, and other advanced features. Although the service is primarily aimed at businessfolk who simply don't have the time to devote to a novel-esque user's manual, Telstra says that it'll initially be available to those in and around Sydney who "use sophisticated devices for their personal, work or business needs" with the intention of eventually expanding it to other cities. Surprisingly, a visit from your friendly local Mentor will be free -- and no, we don't think it's alright to call one over just because you're bored out of your mind.

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