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Charter fails to deliver 65-inch HDTV to contest winner, sends 19-inch box instead

Darren Murph
07.03.08
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We're tempted to chalk this one up to miscommunication, but something just reeks of wrongdoing. As the story goes, one particular winner of a Charter Father's Day contest was promised a 65-inch HDTV as well as free Charter services for an entire year. The only requirement was to pay sales tax on the winnings -- fair enough, right? After receiving a phone call and email confirmation from the carrier, the winning dad sat down with his jubilant daughter and unsuccessfully tried to fax in his W-9. Afterwards, he decided to mail it in, and after a bit of rigmarole, a Charter associate contacted him with news that it couldn't deliver the promised set; instead, it would "try" to get him a 42-incher, though a 19-inch TV was likely in his future. After a few more days of nothing, a box arrived at his door "large enough to hold a 19-inch television," which the "winner" promptly refused. Can't make this stuff up, folks.

[Image courtesy of ZMETravel]

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