Advertisement

Authenticators are going out, via USPS

We had heard that there were problems with the Blizzard Authenticator (a few people who'd ordered them had gotten their money refunded by Blizzard), but apparently there are at least a few going out. Mania got hers -- she says that it works great, that she has already associated it with her accounts, and that she's thrilled with her purchase.

Not everybody is so lucky -- reader Tweaky emailed us to say that his order was supposed to go out UPS Next Day Air, but after it didn't show up and he had a tussle with Customer Support, he then found out it was actually going through the USPS and that it would show up late. No word on whether he's seen his yet or not. A few people commented on our last post that they actually had shipping returned to them, so maybe Blizzard originally planned to send some UPS, and then had to switch to a cheaper mailing method.

At this point, Blizzard has the keyfob sold out on their website, and there's no indication when we'll see any more (soon, probably). It appears that not only did they vastly underestimate demand for the Authenticator, but that people are seriously concerned about the security of their World of Warcraft account. No other game company has ever offered anything like this before, but given the response, it could soon become a standard.