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Charter sends contest winner two smaller TVs, plays "miscommunication" card

Darren Murph

Maybe we're just sticklers for getting things right, but the "outcome" of this fiasco still isn't sitting well with us. If you'll recall, earlier this month Charter failed to deliver a 65-inch HDTV to a contest winner, and instead, it shipped a box large enough for a 19-inch TV (which the recipient refused). After being pelted with angry cries from the media, the carrier finally bit the bullet and sent over a 42-inch HDTV alongside a 19-incher (which was probably the same one originally refused). The family seems fairly content with the resolution, but the man is still owed a 65-inch HDTV in our eyes. Oh, and if you couldn't guess, a company employee told the winner that all of this spawned from a simple "miscommunication at the office." Uh, you think that's a bit of an understatement, or what?

[Image courtesy of ZMETravel]

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