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iTunes 8 causes Windows Vista BSOD

Robert Palmer

Some Windows Vista users are having significant problems using iTunes 8, which crashes the operating system with a "blue screen of death" when an iPod or iPhone is connected to the PC.

Apple today released a tech note, suggesting to uninstall Apple Mobile Device Support, restart the computer, and re-download and re-install the iTunes 8 installer. It's unclear what about Apple Mobile Device Support was causing the problem.

According to Macworld and ZDNet, Apple simply replaced the files associated with Apple Mobile Device Support (usbaapl.sys or usbaapl64.sys) with the versions shipped with iTunes 7.7.

Computerworld highlighted several irate comments from an Apple Discussions thread on the subject, including precious gems such as "I love how Apple owns up to problems... IT'S NOT US! IT MUST BE YOU! OR MICROSOFT! OR YOUR MOUSE! OR YOUR CHAIR!"


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