Paid character customization is nice and all, but it won't let me change my race. At first I was fine with it because I thought it would create all sorts of problems from quests to factions to racial mounts... but then Blizzard drops a bombshell of an announcement: faction changes are coming to Azeroth! Implicitly, this meant being able to change races, too. Nethaera squashes that idea with a resounding 'No'. Players could only change to the opposing faction's race, which is weird. No, really, it's weird. I mean, I'll be able to transform my Horde Blood Elf Death Knight into an Alliance Draenei but I can't make him an Orc? Why not?