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AT&T data outage in San Francisco?

Ross Miller
12.11.09
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Reports are flying in -- using WiFi, we suspect -- that AT&T's having a bit of a data and SMS outage in San Francisco. Our own personal experiences confirm the data, although text messages are sending and receiving just fine. According to a tweet found by TechCrunch, customer service is saying it'll take anywhere from 24 to 48 hours to fix -- sounds pretty extreme to us, and unfortunately we can't get ahold of anyone to corroborate. Let's put it to you, Bay Area readers, how's that iPhone working for ya?

Update: Just got a statement from AT&T. "We are seeing a hardware issue in downtown San Francisco that is causing some degradation in service. GSM and EDGE voice and data services are still accessible. Our experts are aware and working to resolve as quickly as possible. Further resolution is expected this evening." We tried it ourselves and, yep, if you turn off 3G capabilities on your phone (if possible), data will work just fine.

Update: Our 3G data seems to be working now, and you?

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