Latest in Bbm

Image credit:

RIM blames massive service outage on newer Messenger versions

Chris Ziegler
12.23.09
Share
Tweet
Share
Save

Sponsored Links

Diehard BlackBerry users often compare BlackBerry Messenger to a potent drug. And just like a drug, coming down from a BBM high can be rough -- so rough, in fact, that RIM's claiming that a couple recent releases are responsible for "an unanticipated database issue" that stone-cold knocked out data service for many of the world's subscribers yesterday. Folks using versions 5.0.0.55 and .56 are being strongly advised to upgrade to 5.0.0.57 immediately, but in the meantime, Waterloo says its systems are back to normal while apologizing "for any inconvenience to customers." With three major outages now under BlackBerry's belt in the past month, faith in the rock-solid stability of its infrastructure is fading rapidly -- but then again, it gives you a great excuse to be off IM for a few hours and talk to live humans, doesn't it?

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Share
Tweet
Share
Save

Popular on Engadget

Engadget's Guide to Privacy

Engadget's Guide to Privacy

View
Popular podcast app Pocket Casts is now available for free

Popular podcast app Pocket Casts is now available for free

View
Amazon’s ‘Lord of the Rings’ series will shoot in New Zealand

Amazon’s ‘Lord of the Rings’ series will shoot in New Zealand

View
Google WiFi successor could include Assistant-enabled beacons

Google WiFi successor could include Assistant-enabled beacons

View
'Dragon Ball Z: Kakarot' arrives on January 17th, 2020

'Dragon Ball Z: Kakarot' arrives on January 17th, 2020

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr