Star Trek Online announced the formation of their Advisory Council for fan input, the response was fairly unhappy, in the same way that the sun's surface is fairly warm. No one, especially the vocal forumgoers, liked the idea of certain fans getting extra input in the game's direction. Cryptic is aware of the negative reaction, and they're doing their best to ameliorate concerns by clarifying the intended purpose of the board. A list of frequently asked questions has just recently gone live on the official site, no doubt hoping to clear the air and mollify those who felt silenced.
As the FAQ takes pains to reinforce, the intent was not to replace other forms of player feedback, but to use a different angle to get in touch with fans not active on the forums. The council itself will have methods for removing members seen as advancing a personal agenda over the wishes of others, and there will be methods to add new members based on a variety of factors. Star Trek Online's team does seem to have their heart in the right place, but unpopular decisions can be hard to bounce back from. It remains to be seen how the coommunity will react to Cryptic's explanatory olive branch.