Two days ago, Turbine announced a new way of earning Turbine Points. We'd heard hints of this new method back at PAX East, and several of us at Massively were curious to see how it would work out.
Well, we have our answer. The launch of the DDO Offer Wall was met with a pretty heated response -- a large portion of the Dungeons and Dragons Online fanbase was extremely displeased, to say the least. The problem was not with the Offer Wall itself, but the release of information associated with the Wall.
The outcry kept the Turbine team hopping for the past few days as they attempted to do damage control, investigate the problems, and maintain communication with fans all at once. Two significant updates came down yesterday: the first scaling back the available offers on the wall, and the second removing it temporarily while Turbine looks into things.
Today's update sparked another outcry from fans, but this one of thanks: "Overall it was a poor user experience that was not up to our standards, and for this we apologize. Based on your feedback, we're stepping away from the 'Offer' category for now."
That's right, the Offer Wall is gone. Take a look at the full post as well as player feedback on this decision, and keep an eye out for tomorrow's Exploring Eberron as we look at the issue in depth.
Finally, thanks to the Turbine team for the quick response to community feedback.