McAfee patches customers' hearts with subscription extension, reimbursement for PC repairs
McAfee's little issue with a security update that sent Windows XP computers far and wide to a screeching halt was fairly unprecedented as far as anti-virus software goes, and it looks like the company is now taking some considerable steps to make up for the mess it created. Not only is it handing out a free two-year subscription extension to all affected customers, but it will soon be starting a program to reimburse "reasonable expenses" that customers have incurred in repairing their PCs. Complete details on that program aren't available just yet, but it will apparently be starting "within a few days," and will involve submitting a reimbursement request to McAfee. Given the number of users involved, however, we've got to guess that McAfee won't be buying folks new PCs, and chances are it'll take quite a while to get your check in the mail, though we'll just have to wait to see exactly what McAfee has planned.
