Survey: iPad customer satisfaction is at 91%
A pair of surveys from ChangeWave reinforce what we've suspected for the last month: People like the iPad a lot, and that's not about to change. The first survey of a whopping 153 people (I saw more in the supermarket this morning) found that 74% said they are "very satisfied" with their iPads, and another 17% are "somewhat satisfied." How many disliked the iPad? A full 2% claimed to be "unsatisfied." Aww.
In another survey, ChangeWave asked 3,174 potential customers if they plan to buy iPads. Of that group, 7% of respondents said they are "very likely" to buy an iPad. Another 13 percent are "somewhat likely." That first number has risen since ChangeWave started conducting these surveys.
As word-of-mouth and actual hands-on time with these things spreads, those numbers will continue to climb. My own un-scientific experience is that everyone who spends 10-15 minutes tapping around becomes instantly smitten. Heck, even my kid sees the potential, and he doesn't work for a research firm.
