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AT&T says New York City service is improved

TJ Luoma, @tjluoma

While AT&T's service has been notoriously bad even before the iPhone launch, iPhone users in New York City have suffered some of the worst of it, with one Apple Genius reportedly saying that 30% dropped call rate was average. (I think he misspelled "atrocious.")

The good news is that AT&T has rolled out a network upgrade in the NYC, according to the company's press release this week. The big question was: Will it actually help?

Early anecdotal reports
are that yes, it has made a big difference. I've seen various snippets around the web of people posting that things seem to be better. I guess only time will tell for sure.

This also seems like a good time to remind you about AT&T's free Mark The Spot app for noting when you have either a voice or data issue. We've noted that some users are getting updated with news of tower build-outs near their reported dead spots. Personally I wondered if this was leveraging towers AT&T planned to install anyway, but I spoke with a friend who works for AT&T and he said "I know it's hard to believe, but it really does matter."

What say you, NYC folks? Has the upgrade been noticeable for you?

[via Engadget]

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