a day at the office for the class balance team entailed. This is one of those topics that I'm sure most of us have wondered about from time to time. Do they spend their days skimming Arena Junkies and Elitist Jerks looking at feedback, or are they nose-deep in spreadsheets running calculations on the effective health of tanking builds (which are sometimes the same thing)? Usually, this is the type of thread that receives a goofy answer from a community manager, if it receives any notice at all.
However, Ghostcrawler (lead systems designer) decided to chime in with how the standard day goes. As it turns out, there really isn't such a thing as a standard day. His whole description of the day as well as some examples of recent events that players could relate to reminded me of an old Blizzcast from 2008. In it, Blizzard community manager Nethaera interviewed Monte Krol (lead tools programmer) about the behind-the-scenes information. As a code monkey myself, hearing about writing the tools that are used to build World of Warcraft was fascinating.
Hearing the process behind how features are developed and decisions on class mechanics come about is something that players are constantly interested in (as some are insistent that the developers just put ideas on a dartboard in order to figure out what they're doing). What part of Blizzard would you like to see behind the scenes of, and what changes do you think have the best developer stories?