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Mac 101: Keep all your service info close to hand


More Mac 101, our series of tips and tricks for novice Mac users.

As reliable and fantastic as your Mac is, chances are it will occasionally need service. When you're speaking with a representative on the phone or standing at the Genius Bar with your lovely, you'll be asked to provide some basic information, like the model, OS and so on.

That's the easy stuff we know off the top of our heads. Other specifics, like serial number, the kind of processor, the date of purchase and so on are harder to remember. Fortunately, Apple has produced some cheat sheets that you can print, fill out and store away until they're needed.

There are three documents available: "My Mac Hardware," "My Mac OS X Software and my Apple ID," and "My Internet Connection." Print them, fill them out and keep them stashed somewhere safe. It'll only take a minute and when you need them, you'll be glad they're there.

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