As a long time Apple user, I'm used to convenience and simplicity, which for me means anything I'm interested in reading should be no more than a few clicks away. That didn't pan out for me in my recent experience. A few months ago I wanted to read Steig Larsson's Millenium Trilogy, made most famous by The Girl with the Dragon Tattoo. The iBookstore came up empty there, so I bought a set of the hardcovers from Amazon. After finishing that, I was interested in Super Sad True Love Story by Gary Shteyngart. Again the iBookstore came up empty, so once again, I bought the hardcover from Amazon. The reason for this book's omission is that it's a Random House imprint, and it's been widely reported that Apple and Random House couldn't come to terms on pricing. Random House didn't want to set prices, believing that to be a function of the vendor, so no Random House for the iBookstore.
But what about the Larsson books, published by Alfred A. Knopf? Random House is a large publisher that owns many imprints, and Knopf happens to be one of them. Others include (get ready for a long list): Ballantine Books, Bantam, Delacorte, Dell, Del Rey, Del Rey / Lucas Books, The Dial Press, The Modern Library, One World, Presidio Press, Random House Trade Group, Random House Trade Paperbacks, Spectra Spiegel & Grau, Villard Books, Fodor's Travel, Living Language, Prima Games, Princeton Review, RH Puzzles & Games, RH Reference Publishing, Sylvan Learning, Alfred A. Knopf, Anchor Books, Doubleday, Everyman's Library, Nan A. Talese, Pantheon Books, Schocken Books and Vintage. None of these imprints are available in the iBookstore; so much for buying the Millenium Trilogy.
According to Random House CEO Markus Dohle, this hasn't hurt Random House a bit. Currently e-book sales account for eight percent of total sales, and Dohle expects that number to jump to 10 percent next year. But it has hurt the iBookstore, and in a big way. Unless Apple and Random House can make nice, there are a ton of books that won't be sold by Apple, and customer expectations of getting anything they want, when they want it, fade away.
The problems run deeper; the iBookstore is full of holes. I enjoy reading the satire of P.J. O'Rourke and took a look at how the iBookstore compared with the Kindle Store. I found that Amazon offers 13 books, while Apple sells only six. A search for books by Stephen Fry showed Amazon selling six titles, while Apple sold only two. If you're interested in reading the Codex Alera series by Jim Butcher, you'll find the first two books in the series, Furies of Calderon and Academ's Fury, are not in the iBookstore, but the last four books are. Amazon sells all six for the Kindle.
I did a search of the New York Times Best Seller List from last Sunday and found that three of the hardcover fiction titles and three non-fiction titles were missing from the iBookstore. Amazon had all of them except for Earth (The Book), which has no electronic version. For what was available, most of the prices were the same, but sometimes Apple came out more expensive while Amazon never did. The Grand Design by Steven Hawking and Leonard Mlodinow was US$3.25 less on Amazon; Crimes Against Liberty by David Limbaugh and Growing Up Laughing by Marlo Thomas were both US$3.00 less than on the iBookstore.
In August, Cult of Mac reported that author Joe Konrath was selling 200 books a day for the Kindle and only 100 per month on the iBookstore. This is a 60 to one difference and certainly didn't bode well for Apple. More recent figures from applethoughts.com show that although Konrath sold over 70,000 books for the Kindle, his iBookstore sales only amounted to about 400 -- and Konrath blames the iBookstore. Applethoughts agrees, noting that unlike the Kindle Store, there is no recommendation system to discover new books, and the iBookstore is difficult to navigate. In fact, the only advantage that the iBookstore does have is that purchasing is easier than Amazon's system, since buying is tied to your iTunes account.
Back in April, when I bought my iPad, I was leery at the idea of e-books in general. I reviewed eight e-book readers for the iPhone in August of 2009, and although interesting and inviting, I never really enjoyed reading on such a small screen. As soon as I had iBooks, I gave it a try. I read two books and was surprisingly quite impressed. Although the physical joys of a real book, such as the feel, smell, and all that great visceral stuff were missing, the niceties of the app, such as making notes, searching, resizing fonts (I have old eyes), and bookmarking really sold me. I was honestly looking forward to having my iPad become my main source for books, but I became disappointed at the lack of availability and prices of what I wanted to read. I would love it if the iBookstore really did for books what the iTunes Store has done for music, making it so I can get anything I want, anytime, at a fair price. But unless Apple takes some giant steps to fix the things that are broken with the iBookstore, it will continue to be a dismal failure.