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Motorola recognizes, investigates Atrix 4G voice quality issues (update)

Darren Murph
03.24.11
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Experiencing voice quality woes with your otherwise delightful Atrix 4G? You aren't alone, buster. In fact, the issue has become so prevalent and widespread that Motorola itself has taken notice, with one of its forum managers creating a sticky to confirm that the company is looking into things. As of now, there's no clear indication of why the problem is emerging, but the positive news is that you aren't actually losing your hearing -- it's a legitimate quandary, and if you'd care to help Motorola fix it, you can visit that source link to tell your story. Till then, we hear local phone providers are offering unbeatable deals on landline connections.

Update: Motorola pinged us with an official response. Check it out after the break.

[Thanks, Kyle]


Motorola Mobility is aware of a very small number of ATRIX 4G users who have reported low audio issues when placing voice calls. Motorola ATRIX 4G is designed and tested to meet our high standards for audio quality. As part of our longstanding commitment to delivering high quality products that our customers love, we believe in reacting even when identified issues impact only a handful of users. Motorola is evaluating further optimization of audio levels in a future maintenance release. Any consumer who experiences this issue should contact a Motorola customer support center.

Motorola takes great care to ensure devices are developed with quality in mind. We appreciate consumer feedback and will continue working to refine our product experience.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
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