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Apple updates support page with more "tap-friendly" layout


Apple's support web page has been re-designed with several large, easily-clicked and tapped areas, less text and a more product-centered focus. Here's a brief look at what's new.

The most obvious change is the page's layout. The text-heavy sidebars are gone from the main page, as is the "All Products..." drop-down menu. Now, a horizontal row of products dominates the top of the page. Support pages for the Mac, iPod, iPhone, iPad, iTunes and "other products" are a tap away.

Additionally, links to "Video Tutorials" and "Downloads" have been given a more prominent location, joining the "Manuals," "Tech Specs" and "Communities" jump off points from the previous design. Those pages are well-designed, too. For example, the Video Tutorials page features seven videos (as of this writing), presented in large, clickable squares. Here's a comparison of the old support page (left) vs. the current design.

The new layout is well-suited for iOS devices. Each main section is large enough to be tapped without zooming on the iPhone, and on the iPad actually resembles the iPad-powered information kiosks running in Apple Stores.

Most of the information is the same, but the layout is much more tap-friendly. Try it out and let us know what you think.

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