Star Trek Online has always faced when emulating its source material is the simple issue of size. Players take the role of a captain overseeing an entire ship, crewed with numerous people, a ship that in the television series would be filled with actors and recurring faces. But in gameplay, that sense has always been a bit more difficult to convey... and it's an element being addressed with the new Duty Officer system.
In the latest entry in the Path to F2P blog, Geoff Tuffli outlines the goals and overall thrust of the Duty Officer system. Players will receive Duty Officers as rewards in a variety of ways, including spending time in the academy for each respective faction. The officers can be placed in departments, sent on assignments, or otherwise managed by players in order to receive the greatest amount of benefit from the support staff. It's a feature that's long been promised by the development team, and as the game moves toward a hybrid business model, it looks to finally be moving to release.