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How would you change Panasonic's Eluga?

Oh Panasonic, you went to all of the trouble to develop these new phones, dream up a hilarious name and just months into the project, gave up and left Europe in a big sulk. Now it's time to begin the investigation about what killed the Panasonic Eluga. If you bought one, what did you like and loathe about it -- and for the rest of us, what factors meant it never found its way on your Christmas list? You never know, maybe Panasonic's listening, hoping that just one person tells it that they love it.