Ardine of Shadowsong (EU-A). "After a heartbreaking cry of 'Please don't leave!' from one of the DPS, I decided to stick around. It took 20 minutes to get a new group, but Burx here from Silvermoon (EU-A) turned the waiting time into a party! He kept us smiling through the wait, through the departure of the second tank, the third, and right down to punching Overlord Wyrmthalak in the face. Thanks, Burx, for making me believe in PUGs! Never let go of your hat." Gratitude in a PUG? Now I've seen everything.