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Microsoft offering refunds following Xbox Live changes

S. Prell, @SamPrell

We've all experienced a case of customer bad luck in our lives. Maybe you, oh, we don't know, bought an Xbox Live Gold subscription right before Microsoft announced they would be getting rid of the Gold requirement for entertainment services like Hulu and Netflix? Well if that's the case, your bad luck is about to take a turn for the better, as Microsoft will be offering refunds to customers who no longer wish to keep an active Gold subscription once the changes to Xbox Live take effect.

Customers who have an active Xbox Live Gold subscription extending beyond the date changes to the program go live can request to cancel their subscription and receive a refund from Microsoft. Microsoft will offer a prorated refund based on the number of days between the date of cancellation and the date their paid Gold membership ends. Requests must be submitted through the Microsoft support site after the changes transpire but before August 31, 2014, and require up to eight weeks for processing. More info is available on the official FAQ.

In its own way, you could say that this is Microsoft's way of offering cash for Gold.
[Image: Microsoft]

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