If you pre-ordered Razer's new 14-inch Blade laptop the day it was announced, there's a good chance you still don't have it. Frustrated? Don't worry -- your voice has already been heard; Razer CEO Min-Liang Tan says he's sorry. "We suck at this," he said in a heartfelt Facebook post today. "I suck at this." Unfortunately, Razer has made a habit of underestimating customer demand, and Min's team is struggling to find a solution that won't keep customers waiting. "We've tried different things," he said. "We've tried doubling / tripling / quadrupling manufacturing capacity, we've ramped back to phasing in launches by geography... we've pushed back launch dates, and still we end up disappointing our customers."