SOE definitely wants you to say something.
EverQuest II CM Linda Carlson responded to a post on EQ2Wire to say that the studio depends on its players to help police the "meeelions" of comments in its forums. "Unless we are actually perusing the forums when something comes up, we do indeed rely on players helping to keep the forum community a reasonable and comfortable place to post by reporting disruptive or inappropriate posts," Carlson said.
Carlson went on to give advice on how to constructively post on forums and avoid unnecessary conflict with other posters, including "Never post angry. Never post drunk." and "Two trolls do not make a right."