Dungeon Keeper rubbed new and old fans the wrong way with an aggressive approach to monetization – it's a free, mobile app heavy on microtransactions and shifty five-star rating schemes. The original game's creator, Peter Molyneux, dubbed the reboot "ridiculous," and in June, EA CEO Andrew Wilson called the situation "a shame."
EA Mobile head Frank Gibeau this week told GamesIndustry that EA didn't do a good job marketing the game or communicating to fans what they could expect from a new Dungeon Keeper.
"Brands ultimately have a certain amount of permission that you can make changes to, and I think we might have innovated too much or tried some different things that people just weren't ready for," Gibeau said. "Or, frankly, were not in tune with what the brand would have allowed us to do. We like the idea that you can bring back a brand at EA and express it in a new way. We've had some successes on that front, but in the case of Dungeon Keeper, that just didn't connect with an audience for a variety of reasons."