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Toys R Us: Lucario amiibo pre-orders not being canceled

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Numerous Toys R Us customers received emails from the retailer this morning, seemingly canceling their pre-orders for the Lucario amiibo figure. As a Toys R Us spokesperson told Joystiq in a phone conversation today, the emails were part of a "technical issue," and pre-orders for the figure will not be canceled.

Toys R Us added via email, "we apologize for any inconvenience that may have been caused pertaining to customers' amiibo pre-orders. Please know that we are working on an email communication to all customers effected, which will provide instructions on how we plan to fulfill their order." The Lucario amiibo was revealed in November as a Toys R Us-exclusive figure, though the retailer's listing for the figure is currently missing from its storefront. Toys R Us was unable to offer specific inventory data for amiibo, but assured that the issue was unrelated to its supply of the figures.



The technical issues from this morning followed a list of ongoing concerns regarding future amiibo availability; Nintendo of America said earlier this month that some amiibo figures will "likely will not return to market" following initial shipments. Subsequent statements from both the European and North American branches of Nintendo noted that the publisher plans on keeping a "regular supply" of the figures.

"We thank you for your patience as we work to remedy this situation and ensure our customers receive the products ordered," Toys R Us said. We reached out to Nintendo for comments on its amiibo inventory, and will update as we learn more.

[Image: Toys R Us]

Gallery: Amiibo (First Wave for Smash Bros.) | 43 Photos

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