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FCC eyes quicker responses to service complaints with new website

Billy Steele
01.13.15
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If you're ready to air those grievances with your current cable, internet or phone service, the FCC has a new site to collect those complaints. The Commission's Consumer Help Center provides a list of common gripes concerning both broadcast and cable TV, radio, emergency communications and access for those folks with disabilities -- in addition to the aforementioned topics. It also provides tips on how to resolve the issue(s), and if you'd like, you can file a complaint without perusing the list to see where yours fits. Once submitted, each grumble is assigned a tracking number that will allow you to keep tabs on its status. They're sent directly to each network or service provider, and require a written response in 30 days that you'll get a copy of, too.

[Photo credit: Brendan Smialowski/AFP/Getty Images]

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