H1Z1 early access launch issues and "pay-to-win" airdrop controversy, SOE's Adam "Arclegger" Clegg offered a lengthy apology and explanation to the unruly mob on Reddit.
I wanted to address what I said in an earlier stream with NGTZombies prior to our release. I said you cannot buy a gun or ammo and it had to be found in the world. When you are on a stream, and you are talking about your game, you tend to talk a million miles an hour both to keep the information flowing and to keep it entertaining. But sometimes things get said without completely thinking about what you are saying 100% through. H1Z1 is a massive game with a lot of systems, some of which we were tuning every day and finishing last minute. When I said you can't buy any guns or ammo, I completely disregarded the possibility of airdrops and meant that you can't buy a gun or ammo and have it go into your starting loadout, or your loadout immediately like you were buying a gun from the gun store.Clegg explained that during testing, the loot-heavy airdrops resulted in a "gladiator style brawl" that epitomized the conflict SOE wanted to generate in the game. "Whether you agree with us or not," he wrote, "that is how we want airdrops to work." The second half of his post covers the details of the changes incoming to the system as noted yesterday.
All that being said, I totally understand how what I said was at the time lying to you guys and I apologize. But please understand that's not what I was trying to do. For those of you that don't know me or understand me, know that I'm not trying to be this monster that is conniving and lying in hopes that you get tricked into buying the game. I am very passionate about making video games and I want more than anything in the world for people to love the games that I am a part of making.
SOE President John Smedley announced last night that the studio will grant refunds to those early access purchasers who request them by Sunday. Self-initiated refunds through Steam are also now possible.