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Fitbit says users can avoid rashes by giving their skin a break

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Apparently, Fitbit's rash-ridden problems aren't over yet. An ABC7 News San Francisco report says the publication discovered over 200 cases on social media of people complaining about getting rashes from wearing Fitbit's bands. The company told Recode that it's aware of "of a very limited percentage of users reporting skin irritation," but maintains that those instances "are likely from wearing the band too tight; sweat, water, or soap being held against the skin under the device; or from pressure or friction against the skin." If you recall, complaints that the Fitbit Charge causes skin irritations started popping up shortly after it was released last year, but the company denied that the devices' materials are to blame.

Prior to that, Fitbit was forced to recall its older Force wristbands (with help from the government) due to an overwhelming number of users swearing the device gave them rashes. Fitbit Charge, by the way, is Force's successor, inheriting many of its features, including caller ID. When asked how rashes can be avoided, Fitbit gave this advice: take the device off and give your skin a break for hours, or even days. The spokesperson said rashes should go away after a short respite, though according to some of the people ABC7 News interviewed, theirs didn't heal even after they stopped wearing the fitness band.

Source: Recode, ABC7 News
In this article: fitbit
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