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Huawei's MateBook is beautiful, but fundamentally flawed

A terrible keyboard, trackpad and kickstand experience hold back its attractive hardware.

For many people, Huawei isn't a name they associate with premium gadgetry. Sure, it's the world's third-biggest smartphone maker, and in China, it's gained a reputation for quality. But in the US and most of the Western world, it's mostly known as a purveyor of cheap phones. With the MateBook, a hybrid tablet that marks the company's first stab at a full-fledged computer, Huawei is hoping to change that. But while it certainly looks nice, the MateBook's keyboard cover ultimately dooms it as something I can't recommend.

"Wow, that looks expensive." That's something I've heard, unprompted, from several people while testing the MateBook. It has a sleek unibody aluminum design that's only 6.9 millimeters thick, and it weighs just 1.4 pounds. In comparison, Microsoft's Surface Pro 4 is heavier and a tad wider at 1.7 pounds and 8.4 millimeters thick. The MateBook's 12-inch screen takes up most of its front, with very little bezel around the display itself (usually a hallmark of good design). A simple chamfered metal trim adds some additional class.

The MateBook is surprisingly comfortable to hold with one hand, and it feels pretty solid too, with very little flex when I tried to bend the case. Around the sides, you've got the usual power and volume buttons, as well as a single USB-C port for charging and plugging in accessories. There's also an incredibly thin fingerprint reader resting between the volume buttons, which is compatible with the Windows Hello fast sign-on feature. The MateBook's back is cleaner than most other tablets since it forgoes a rear camera, but there's a 5-camera up front for video chatting. Huawei throws in a USB-C to micro-USB cable in the box, as well as a USB-C to traditional USB-A adapter.

Unfortunately, Huawei pulled a Microsoft and chose to make the MateBook's keyboard cover an additional $129. At least it also looks expensive, with a faux-leather finish that wraps completely around the tablet, portfolio style. It offers 1.4mm of key travel, which is impressive for a mere tablet cover, and the buttons are also surprisingly large. The keyboard cover doubles as the MateBook's kickstand; you just have to fold the back over, similar to Apple's iPad Pro. It's fairly thin, but it adds an additional pound of weight to the MateBook. (In comparison, the Surface Pro 4 Type Cover weighs 0.6 pounds.)

That lone USB-C connection probably won't be enough when using the MateBook as a laptop, so Huawei also developed the MateDock ($89), which adds two USB 3.0 ports, Ethernet and HDMI/VGA connectors. And since this is a hybrid tablet, there's also the expected stylus, the MatePen ($59), which has 2,048 levels of pressure sensitivity, as well as a laser pointer built-in. The latter feature probably won't be useful to most consumers, but I suppose it's one way Huawei can differentiate it from the scores of other stylii out there.

The MateBook's 12-inch display packs in a 2,160 by 1,440-pixel resolution, which is sharp, but less so than the iPad Pro (2,732 x 2,048) or the Surface Pro 4 (2,736 x 1,824). You likely won't even notice the slightly lower resolution in a screen that size, though. For the most part, the display looks adequate, with strong colors and detail. But it's also a surprisingly dark at times; I had plenty of issues using it outside in direct sunlight. Even sitting in front of a window with sun pouring in was enough to wash it out. And it didn't help that the screen is also very reflective, which makes things seem even darker. When it comes to watching movies and reading digital comics, it didn't have much of a "wow factor."

Huawei's MatePen felt similar: It's an adequate stylus, nothing more. It worked well enough for jotting down handwritten text and drawings in OneNote, and it effectively detected varying levels of performance. But the pen itself isn't comfortable to hold, and writing on the screen feels nothing like actual handwriting. I gave Microsoft lots of credit for trying to mimic the feeling of pen and paper with its latest Surface Pen (it even has different styles of tips for different tastes). The MatePen feels like Huawei didn't consider much about the handwriting experience; it simply created a stylus because everyone else did. But hey, it at least has a laser pointer!

This is where Huawei truly broke my heart. On paper, the MateBook's keyboard should be fantastic. I was looking forward to feeling every bit of its 1.4mm key travel, I really was. But looks can be deceiving. While mashing down on those keys feels pretty good, it couldn't keep up with my (admittedly harsh) typing style. I could type quickly, but most of the time I'd end up with gibberish that I'd have to go back and correct. I was able to type around 60 words per minute in TypingTest.com's Aesop's fables test, which discounted words that I misspelled. On the MacBook Air and my desktop keyboard, I get around 90 accurate words per minute. Key comfort is a big deal, sure, but accuracy is just as important.

Similarly, the keyboard cover's trackpad looks inviting, with a large and seemingly smooth surface. But it's incredibly inaccurate when it comes to mousing around Windows; navigating through menus and websites with links closely packed together was an exercise in frustration. The trackpad's buttons have trouble determining if I'm trying to left- or right-click, and you can forget about trying to highlight text and scrolling at the same time. I gave up after several minutes of trying to copy large chunks of notes for this review.

The MateBook's cover proves that Huawei has learned how to mimic designs from better computer makers, but doesn't actually have a clue why consumers love Apple's trackpads or Lenovo's keyboards.

Oh, and I haven't even gotten to the best/worst part: Huawei's keyboard makes for a terrible kickstand. It can hold the MateBook up in two positions -- 67 degrees and 52 degrees -- but there's no flexibility outside of that. And it's not even good at maintaining those angles. If you move the screen too far back, or simply shift the MateBook the wrong way, the entire thing falls apart. As someone who's grown to love the Surface's stable, fully articulating kickstand, Huawei's implementation feels like a complete disaster. And you can forget about holding the MateBook on your lap: It works, but only if you sit just right. Otherwise get ready for your 12-inch tablet to come crashing to the floor.

The MateBook I tested packed in a Core m5 processor running at 1.1 GHz (with boost speeds to 1.4 GHz) and 4GB of RAM. Not exactly powerhouse specs, but enough to get some work done. When it came to browsing the web, using Slack and typing in Evernote, the MateBook held up just fine. But honestly, the best specs on the market wouldn't make a difference with such a horrific typing and mousing experience. I also noticed that the MateBook's back got surprisingly warm whenever I stressed the system.

The MateBook lasted around five hours and twenty minutes in our typical battery test, which involves looping an HD video until the computer dies. (Update: Upon further testing, the Matebook's battery life was even worse than I originally thought. My first battery test lasted around 6.5 hours, but that was with some energy saving features turned on. The new score is more realistic.) That's significantly less than Huawei's claim of nine hours, and it's one of the lowest figures we've seen from an Ultrabook.

The MateBook starts at $699 with an Intel Core m3 processor, 4GB of RAM and a 128GB SSD. Jumping up to $849 adds a much more usable Core m5 chip, and for $999 you can get the m5 with 8GB RAM and a 256GB SSD. At the top end, there's the $1,199 Core M5 model with a 512GB SSD. Huawei also mentioned that it'll offer Core m7 processors eventually, but it's not saying anything about pricing and availability of that configuration just yet. And remember, you have to add $129 for the keyboard and another $59 for the MatePen (not that you'd miss the latter).

Huawei is certainly entering a crowded market. Microsoft's Surface Pro 4 starts at $899 with a Core m3 chip, 4GB of RAM and 128 GB SSD, but at least with that you've got the option of a much better keyboard (for an additional $130). If you were really gunning for a hybrid, I'd recommend shelling out $999 for the Core i5 Surface Pro 4. There is, of course, the slightly cheaper Surface 3, which starts at $499 but is saddled with a much slower Atom processor.

Among other Windows hybrids, there's the Lenovo X1 Tablet starting at $1,029 (it includes the keyboard cost), and I'm personally looking forward to testing ASUS's upcoming Transformers. Apple's iPad Pro is another solid competitor starting at $799, but again you'll have to add $169 for the keyboard cover. And of course, you're stuck with iOS and not a full-fledged desktop OS and real productivity apps.

TL;DR: There are plenty of better hybrids out there.

Huawei's MateBook is a confounding device. It impresses upon first glance, but it's not long before you realize it's only beautiful on the surface. If Huawei's goal was to prove it could make a premium-looking device, well, mission accomplished. It just forgot to make a device you'd actually want to use.

Hardware

Display and pen input

Typing (and cover) experience

Performance and battery life

PCMark 7

PCMark 8 (Creative Accelerated)

3DMark 11

3DMark (Sky Diver)

ATTO (top reads/writes)

Huawei MateBook (1.1 GHz Core M3, Intel HD 515)

3,592

2,867

E1,490 / P887

2,454

538 MB/s / 268 MB/s

Lenovo ThinkPad X1 Tablet (1.2 GHz Core M7-6Y75, Intel HD 515)

4,951

3,433

E1,866 / P1,112

2,462

545 MB/s / 298 MB/s

Samsung Notebook 9 (2.5GHz Core i7-6500U, Intel HD 520)

5,309

3,705

E2,567 / P1,541 / X416

3,518

539 MB/s / 299 MB/s

Dell XPS 13 (2.3GHz Core i5-6200U, Intel Graphics 520)

4,954

3,499

E2,610 / P1,531

3,335

1.6GB/s / 307 MB/s

HP Spectre x360 15t (2.4GHz Core i5-6200U, Intel HD 520)

5,040

3,458

E2,672 / P1,526 / X420

3,542

561 MB/s / 284 MB/s

Microsoft Surface Pro 4 (2.4GHz Core i5-6300U, Intel HD 520)

5,403

3,602

E2,697/ P1,556/ X422

3,614

1.6 GB/s / 529 MB/s

Lenovo Yoga 900 (2.5GHz Core i7-6500U, Intel HD 520)

5,368

3,448

E2,707 / P1,581

3,161

556 MB/s / 511 MB/s

Microsoft Surface Book (2.4GHz Core i5-6300U, Intel HD 520)

5,412

3,610

E2,758 / P1,578 / X429

3,623

1.6 GB/s / 571 MB/s

Battery life

Huawei MateBook

5:20

Surface Book (Core i5, integrated graphics)

13:54 / 3:20 (tablet only)

MacBook Air (13-inch, 2013)

12:51

HP Spectre x360 (13-inch, 2015)

11:34

Surface Book (Core i7, discrete graphics)

11:31 / 3:02 (tablet only)

Apple MacBook Pro with Retina display (13-inch, 2015)

11:23

iPad Pro

10:47

HP Spectre x360 15t

10:17

Chromebook Pixel (2015)

10:01

Lenovo Yoga 900

9:36

Microsoft Surface 3

9:11

Samsung Notebook 9

8:16

Apple MacBook (2015)

7:47

Dell XPS 13 (2015)

7:36

Microsoft Surface Pro 4

7:15

Lenovo Thinkpad X Tablet

7:05

HP Spectre x2

6:43

Razer Blade Stealth

5:48

Dell XPS 15 (2016)

5:25 (7:40 with the mobile charger)

Configuration options and the competition

Wrap-up