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6 Things to consider before buying a product online

Jagadeesh Dk
11.04.16
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The popularity of online shopping has grown in the recent past thanks to the expansion in the use of Internet over the recent past. There are lots of online stores and bargains that could provide you with the opportunity to make a comparison of online prices against the store prices. Online shopping can give customers many available options ranging from t-shirt customization to getting products you can never get in your area. There is also the chance of getting new business opportunities that you could not get in your town. You can now purchase items online and sell them locally.
The following are six important things you need to put into consideration before purchasing a product online.
  1. No Warranty
Most online stores such as Wilson and Miller will always provide you with a guarantee. However, the process of claiming that warranty can be a nightmare. Unless you have gone through the process, some of the people who have gone through the same know what it takes to claim for a default product.
For example when you intended to purchase a product of a particular size online and the company sends you the same product, but of different size, you will need to contact them about it. A majority of the online stores will always exchange the product for you. However, you will need to send the product to them first before they can ship you the right product size which can be costly and time-consuming. It can be more frustrating since the problem was theirs and not yours.
  1. Time and Cost
Though the prices might be a bit lower, it will take some time before the product gets to you. Depending on your location, it can take three days to six weeks for a product you purchased online to get to you. In case something goes wrong with the mail, you will have to go through the entire process of claiming your lost parcel through the postal firm. It might make a product take even more than six weeks. Though the product might be a bit cheaper, there is the shipping cost which most companies will pass to their customers. Certain online firms might offer free freight if you purchase order over a certain price. There are also companies that only offer this when the client is from a particular area or region or the product falls within a specified weight.
  1. In store Exchange
Some customers often walk into stores trying to exchange faulty products that they purchased online. In case you bought the product from an offline store, they will assist with the process of replacing faulting products and chasing through warranties. The stores will never be responsible for products you purchased online. Some online stores would never even offer a refund or any exchange option for a product you bought. It is never the responsibility of a local store to fix your faulty of the product you purchased online.
  1. No Knowledge
Google is a great platform. You can always get any information you wish from anything. However, when you do not have any idea of what you are looking after, you will never look for it. At times, it is an excellent idea to do some research on a product you wish to buy online before you can make a purchase. Today, most clients will go to various stores trying to get more information so that they can make an online purchase. The problem arises when you have some information and not the whole information you wished to have.
  1. GST
Whenever you come across a product, you like online for a great bargain and add GST to it together with the freight. There are chances the product price will be almost same to the one in the local store. Some buyers think that when they order a large number of goods that exceed a certain amount of dollars, they will be required to pay for the GST of that product. All online stores will always need you to make upfront pay before they can ship the product to you. There is no reason to have a monthly payment option especially if the product you purchased is held at the customs and or goes missing in the mail.
  1. Scams
There are times when products being mentioned on some sites do not even exist. Take some time and check on Google or the product brands site to avoid being scammed or getting wrong products.
There are lots of websites that have taken advantage of online shopping and are instead stealing credit card details. Though there are sites that appear secure and get people to key in their credit card details only to end up getting some huge credit card bills at end month. Banks are also known to charge some currency conversion fee meaning online shopping can get a little bit more expensive.


There are lots of people who have had success with online shopping and would go for it anytime. Online shopping has granted you the opportunity to compare prices from different shops when most stores are closed and provide you with instant service that you might never get from any store. Ensure you have covered all the bases including exchange fees, shipping charges, warranties, etc. There are at times when it pays just to walk into a local store and purchase a product from them.
To ensure you get the right product, check customers review on sites such as Seekwee that are known for unbiased reviews since some sites are known to use fake reviews to increase their sales.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
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