Microsoft's latest Windows 10 update is reportedly wiping user data

Some early adopters have had their profiles emptied.

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Microsoft's latest Windows 10 update — referred to as the October Update or 1809 — may come with quite a few exciting new features, but could also wipe profiles with all the associated documents, music, pictures and other data. A number of reports detailing the issue have appeared on Reddit and Microsoft's support forums. Many of them apparently haven't been able to recover the deleted files.

The only possible solution that has surfaced on the forums so far is to locate and disable a group policy that deletes user profiles when they reach a certain age. This can be done by running the gpedit command in the Windows search bar and navigating to Computer Configuration/Administrative Templates/System/User Profiles and disabling the Delete user profiles older than a specified number of days on system restart feature.

Microsoft has yet to begin pushing the Windows 10 October Update to the public, so the only people experiencing the issue are likely to be those who forced it via Windows Update. Given the circumstances, it'd definitely be wise not to rush the update and wait for guidance from the company itself.

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We've reached out to Microsoft and will update this article should we receive a response.

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