Recommended Reading: The accent struggle for Alexa and Google Assistant
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The accent gap
Drew Harwell,
The Washington Post
Smart speakers (and the virtual assistants they house) offer voice control for so many connected devices it's hard to keep count. Those audio gadgets can also assist with a range of questions -- that is, if they can understand you. The Washington Post took a close look at the performance of Alexa and Google Assistant when it comes to understanding people with strong accents. The results show that while these devices are certainly handy and increasingly popular, there's still a lot of room for improvement.
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