Latest in Gear

Image credit: SOPA Images via Getty Images

Amazon blames technical error for exposing customer information

Names and email addresses of Amazon customers were exposed.
219 Shares
Share
Tweet
Share
Save

Sponsored Links

SOPA Images via Getty Images

Amazon informed some of its users this morning that the company's website may have exposed their names and email address in a way that made the information publicly accessible. Amazon chalked the issue up to a technical error and said the problem has since been fixed. It's not clear how many people are effected by the leak.

The exposure does not appear to be the result of a breach of Amazon's website or systems, and the amount of information exposed appears to be minimal, but the situation is still far from ideal. It's not clear if anyone accessed the exposed usernames and email addresses. If the information was scraped from Amazon by a malicious party, the leaked email addresses could be used to launch phishing attacks.

Amazon's disclosure of the breach is pretty unsatisfying. Even if the issue is relatively minor, as it seems to be, Amazon's email to affected users is very brief and short on details. It doesn't explain when the error occurred, how long information was exposed or if it was accessed by anyone. The company didn't even apologize for the problem.

While the error that caused the leak may be fixed, Amazon has run into some issues lately with keeping user information private. Last month, the company fired an employee who was sharing customer emails. Earlier this year, it was reported that third-party sellers have approached Amazon employees and offered them cash bribes in exchange for internal data and email addresses of top Amazon reviewers.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
219 Shares
Share
Tweet
Share
Save

Popular on Engadget

Engadget's Guide to Privacy

Engadget's Guide to Privacy

View
This week in tech history: Android turns 11

This week in tech history: Android turns 11

View
Microsoft invites more people to test very rough Xbox features

Microsoft invites more people to test very rough Xbox features

View
Fitbit is reportedly in the early stages of exploring a sale

Fitbit is reportedly in the early stages of exploring a sale

View
Tilta mods Blackmagic's Pocket Cinema Camera with a tilt screen and SSD

Tilta mods Blackmagic's Pocket Cinema Camera with a tilt screen and SSD

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr