Latest in Entertainment

Image credit:

MoviePass temporarily shuts down service to work on its app

The outage could last ‘several weeks.’
Share
Tweet
Share

Sponsored Links

Nicole Mühlethaler / EyeEm via Getty Images

The monthly movie ticket subscription service MoviePass temporarily shut down today. The company claims it did so to complete work on its mobile app. It's unclear how long the outage will last, but in a tweet MoviePass said the service could be down for "several weeks."

MoviePass says it will credit customers for the number of days that the service is down, and no new subscribers will be enrolled. "There's never a good time to have to do this," said CEO Mitch Lowe. "But to complete the improved version of our app, one that we believe will provide a much better experience for our subscribers, it has to be done."

Movie ticket subscription services are clearly a challenge to run. This spring MoviePass competitor Sinemia shut down shortly after customers said their accounts were wrongfully terminated. MoviePass has experimented with new plans, offering its original $9.95 unlimited plan, free movie tickets in exchange for watching ads and more. It's hard to say whether the benefits of improving the app will outweigh the headache of interrupting the service.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

The 2020 Engadget Holiday Gift Guide

The 2020 Engadget Holiday Gift Guide

View
Sony says the PS5 would still be sold out without a pandemic

Sony says the PS5 would still be sold out without a pandemic

View
Curiosity rover finds evidence of ancient megafloods on Mars

Curiosity rover finds evidence of ancient megafloods on Mars

View
Watch a Porsche Taycan break the Guinness World Record for an EV drift

Watch a Porsche Taycan break the Guinness World Record for an EV drift

View
Fortnite's Crew subscription is built for the battle royale superfan

Fortnite's Crew subscription is built for the battle royale superfan

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr