The Buyer's Guide

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80 Engadget Score
There's a lot to like about this in spite of a few flaws.
80

There's a lot to like about this in spite of a few flaws.

How we score

The Engadget Score is a unique ranking of products based on extensive independent research and analysis by our expert editorial and research teams. The Global Score is arrived at only after curating hundreds, sometimes thousands of weighted data points (such as critic and user reviews).

Engadget Review

The Up24 is Jawbone's best wearable to date thanks to wireless syncing. It's definitely worth buying over the older, less expensive Up band.

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Pros
  • Bluetooth syncing
  • Simple design
  • Integration with home automation apps
  • App can now estimate how long you slept
Cons
  • Sleep tracking still hit or miss
  • Battery life took a hit
80 Engadget Score
There's a lot to like about this in spite of a few flaws.
80

There's a lot to like about this in spite of a few flaws.

How we score

The Engadget Score is a unique ranking of products based on extensive independent research and analysis by our expert editorial and research teams. The Global Score is arrived at only after curating hundreds, sometimes thousands of weighted data points (such as critic and user reviews).

Scores

Engadget

80
 

User Reviews

20
CC21
Love the design, love the app, but the software isn't fit for purpose, especially...read more
10
abetru1
Horrible product! I have had it for 5 months, paid $130 and it fell apart....read more
80
cchana
The first UP24 I got had a few syncing issues and became unresponsive at times....read more
Write a Review

Score Breakdown

 
64
Average user Score
 
20
CC21
11.20.15
Love the design, love the app, but the software isn't fit for purpose, especially not at the Jawbone price tag
 
10
abetru1
05.05.15
Horrible product! I have had it for 5 months, paid $130 and it fell apart. I asked for a fix, they said it must be replaced. They are our for the next 2 months. Insanely poor service. I asked for a upgrade, they said, I can get the Up Move plus $50. I said I want the same or better not worst. They said Move was not lesser product. If you are willing to give me the product and throw in $50 than by definition its WORST! I said I want an upgrade to UP 2,3,4, anytime if the same was not available. They refused. Stay away from Jawbone's crappy Up products!
 
80
cchana
04.17.15
The first UP24 I got had a few syncing issues and became unresponsive at times. A soft reset often fixed the issue, but that was just inconvenient.On the whole, the UP24 is an excellent tracker. It works better than the UP in the the sense that you don't have to plug it in, which is way more convenient than I imagined having lived with the original UP for a year.The alarm is a godsend, waking you up gently and the ability to notify when you've completed a number of steps on the way to your goal is a nice feature too.Finding your UP is great if you have the location service turned on as it will allow you to track wherever the last sync occurred.
 
50
justjeepin
04.16.15
I loved the idle alert and the ease of switching modes to sleep and back and the feel of the band better than my wife's FitBit Flex BUT I returned the Up24 because it wasn't correctly counting steps. There were many times it wouldn't count steps at all and other times it was off by a large amount. I tried another Up24 in hopes that my first was defective but it still wasn't counting steps correctly.
 
40
Cooneyburger
02.09.15
My Up24 broke after 6 weeks, it had a lot of trouble connecting and syncing to the App the entire time I had it. The design and and style was attractive but not worth the $130 for it to break in 6 weeks. The sleep feature was helpful but when logging workouts the App didn't tell you much to summarize your activity. The Up24 has the best looking style but again I wouldn't buy another one.
 
70
LionHeartSeven
01.05.15
Really good wristband. Software and synchronisation are easy to use and automagic.I like the feature that make it vibrate after X minutes of inactivity (meaning: move your ass!) and the alarm, waking me up without waking my wife.Very nice: it connects to your Runkeeper account and take your activities into consideration.Bad point for durability, the rubber loosen and extend, making it less confortable, but it does not affect the features, only the look and use of the button, and I heard it's the same with competitors (like Fitbit). I also loose the cap, had to buy some replacements in ebay.
 
10
MarieB36
12.25.14
I bought my band from jawbone.com for $150 and I loved everything about it (features, comfort, etc). It stopped working after 2 months (wore it everyday) and I followed the care instructions exactly. I contacted Jawbone and after several email exchanges and troubleshooting attempts, Jawbone sent me a replacement. That band worked for two months, so I repeated the troubleshooting and return process (more time and frustration). When the third band stopped working, I asked for a refund. I was escalated through 4 customer care reps/supervisors over the course of a month (more time and frustration). All they would do is send me another band...no other options. I'm out $150 thanks to Jawbone's unethical business practices. I could try to recoup some money by selling the replacement band on Ebay, but I can't cheat someone else out of their money. I will probably donate it. Please save yourself all this trouble and find a reliable product from a reputable company!
 
100
ReallyTallChris
07.21.14
A gadget unicorn - Engadget
 
80
YasirBucha
04.01.14
There's a lot to like about this in spite of a few flaws. - Engadget
 
80
randywang
02.20.14
I've been using the Up24 for roughly 3 months now and have written about my own personal experience in more detail here: http://www.chinabiohacker.com/blog/2014/1/30/up-band