The Buyer's Guide

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Logitech Harmony Ultimate

Logitech Harmony Ultimate

from  $249.99+
product image
83 Engadget Score
There's a lot to like about this in spite of a few flaws.
83

There's a lot to like about this in spite of a few flaws.

How we score

The Engadget Score is a unique ranking of products based on extensive independent research and analysis by our expert editorial and research teams. The Global Score is arrived at only after curating hundreds, sometimes thousands of weighted data points (such as critic and user reviews).

Engadget Review

The Hub is the greatest addition to the Harmony family to date. While it's still not the remote we dream of, it's easily the best user-programmable option available.

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Pros
  • Keeps physical and smartphone remotes in sync
  • High-quality hardware, easy to program
  • More reliable macros than hand-held IR remote
Cons
  • Relies mostly on IR, which is slow and unreliable
  • Programming options aren't as expansive as we'd like
  • No API for third-party app compatibility
83 Engadget Score
There's a lot to like about this in spite of a few flaws.
83

There's a lot to like about this in spite of a few flaws.

How we score

The Engadget Score is a unique ranking of products based on extensive independent research and analysis by our expert editorial and research teams. The Global Score is arrived at only after curating hundreds, sometimes thousands of weighted data points (such as critic and user reviews).

Scores

Engadget

83
 

User Reviews

50
Xhale
A disappointing product with a lot of problems. - Engadget
30
mbairhead
Just bad. The button locations suck, the battery life is poor and the IR emitter...read more
90
KojakWeb
Almost the perfect remote, save for a few issues:Fewer physical buttons than...read more
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Score Breakdown

 
75
Average user Score
 
50
Xhale
11.25.15
A disappointing product with a lot of problems. - Engadget
 
30
mbairhead
08.26.14
Just bad. The button locations suck, the battery life is poor and the IR emitter is so weak that you almost have to use a level to make sure it's pointing exactly toward the IR receiver. I wish my dog hadn't destroyed the box it came in so I could return it.
 
90
KojakWeb
08.25.14
Almost the perfect remote, save for a few issues:Fewer physical buttons than previous Harmony remotes, however each can be assigned two commands (short and long press). Why didn't they think of this before!The transport controls at the top of the remote feel ergonomically in the wrong place.Disappointed that it can't control more WiFi controlled devices (e.g. Sonos/Chromecast/etc.) given that's how it communicates with the Harmony Hub (which in turn controls devices via IR or Bluetooth).UPDATE: As of June 2014, the list of devices it can control via WiFi has grown. PS3, Wii, Wii U, Xbox One and Philips Hue have now been joined by Roku, Sonos, XBox 360, certain SmartTVs, and Nest thermostat. When you do add one of these new WiFi devices, you will need to initially sync the remote to Logitech's software via USB cable.Sonos support gives you basic transport controls and access to your Sonos favourites. For those with more than one Sonos in the home, you can specify which device you want the remote to control during the initial setup, so you can add multiple Sonos devices if you so wish.UPDATE: Harmony Hub WiFi issues. I struggled to get the software to connect to the Hub on 3 different computers and came close to giving up. I also noticed that after a while it would disconnect from WiFi. TIP: Try limiting the speed of your router's 2.4GHz signal to 54Mbps (this tip also resolved my PS Vita issues).No control over the design of the UI on the touchscreen, i.e. would like the ability to create different sized buttons and layouts.Number of devices you can add is limited to 15. Sounds like a lot, but add a few Sonos devices, Philips Hue, Nest, etc. and you'll could quickly reach that limitation.
 
90
pmviana
03.26.14
Very good overall, mine isn't tottaly responsive. Last update syncs the last setup wirelessly with Hamony HUB - Great feature!
 
100
totallee
01.02.14
A gadget unicorn - Engadget
 
90
Bounou
10.24.13
Nice little Upgrade over the Harmony Touch, better brip and i like the feedback when i hit the screen.As an added bonus the iOS app actually works and is worth using as opposed to the now defunct Harmony link.If you remove the price from the equation it's an amazing product, normally i would not pay the 400$ after taxes but i got an amazing deal on it at 210$ tax included, could not pass it up.
 
80
rusgrafx
08.10.13
There's a lot to like about this in spite of a few flaws. - Engadget
 
70
romancillo
07.16.13
A dependable product that doesn't really stand out from the competition. - Engadget

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