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Apple warns: Holding the Volume Down button while docking iPod shuffle may cause iTunes to ignore it.
There was a interesting Apple Knowledge Base article recently posted and we thought we'd share it here as a public service. We're swell like that.Article #304693Holding the Volume Down button while docking may prevent iPod shuffle (Second Generation) from being recognized by iTunesWhile connecting your iPod shuffle (Second Generation) to the dock, inadvertently pressing and holding the Volume Down button ( - ) may cause the iPod to not be seen by iTunes. If this happens, follow these steps: Mac users Remove iPod shuffle (Second Generation) from the dock. Reset your iPod shuffle (Second Generation). To reset, switch the power on, then off-and leave the power off for 5 seconds. This will reset your iPod. Reconnect your iPod shuffle (Second Generation) to the dock for it to be properly recognized. Windows users In the Notifications area of the Taskbar, left-click the Safely Remove Hardware icon. Note: If you don't see the Safely Remove Hardware icon in the Taskbar, you can remove iPod shuffle (Second Generation) from the dock. Choose Safely remove USB Mass Storage Device - Drive(E:) from the shortcut menu. In some cases, the drive letter may be different. If you have other USB drives attached, you may need to repeat this if you're not sure which drive letter corresponds to your iPod. Reset your iPod shuffle (Second Generation). To reset, switch the power on, then off-and leave the power off for 5 seconds. This will reset your iPod. Reconnect your iPod shuffle (Second Generation) to the dock for it to be properly recognized. Has anyone actually encountered this issue yet? Can anyone figure out why the volume-down key would affect the iPod at all? And why only the 2nd gen shuffle? This is just too much for my addled brain to grasp at this wee hour on a Sunday morning.
Apple KB article: MacBook Pro whine
We reported a few weeks ago that it looked like Apple was responding to the infamous 'MacBook Pro whine,' however, there was no official word from Apple. Enter Apple Knowledge Base article 303365, which I shall quote for you, ' If your 15-inch MacBook Pro emits a high-pitched buzzing sound, please contact AppleCare for service.'Sounds much like the MacBook discoloration article, doesn't it? So, if your MacBook is whining which in turn makes you whine to Apple make sure you have this KB article handy.Thanks to everyone in the comments for pointing this out.
Apple KB article: yellow MacBook palmrest
Apple Knowledge Base article 304058 is brief but important for you discolored Mac Book owners out there. I'll quote it in its entirety: ' If your Mac Book is exhibiting discoloration on the top case after some use, please contact Apple Care for service.'We have known for awhile that Apple was replacing discolored Mac Books but just in case you get any grief from Apple customer service about it, refer them to article 304058.Thanks, Jamie.
Apple KB Article: Why Software updates vary in size
Have you ever wondered why some software updates from Apple are different sizes on different Macs? Shouldn't they all clock in at the same size? That would seem to make sense, but as this Knowledgebase article explains there are very good reasons for the differences (mostly involved whether certain files can be updated or completely replaced).
