AustralianCompetitionAndConsumerCommission

Latest

  • Australian court fines Apple $2.27 million over '4G iPad' claims

    by 
    Steve Sande
    Steve Sande
    06.21.2012

    It's a good thing Apple has that huge cash reserve, as the company is going to have to fork over a lot of money Down Under for "deliberately" misleading Australians about the 4G capabilities of the new iPad. The Australian Competition and Consumer Commission (ACCC) brought an action against Apple, saying that the company misled Australians by advertising new iPad connectivity with 4G networks in Australia. An Australian Federal Court judge agreed with the ACCC and as a result of the settlement, Apple will pay AUS$2.25 million (about US$2.27 million) in fines as well as AUS$300,000 in court costs. In March, Apple offered to refund customers who felt that they had been misled by the advertising, and they also published a clarification of the actual capabilities. Outside of North America, the new iPad is now advertised as "Wi-Fi + Cellular". Australian advertising specifically states that the device "is not compatible with current Australian 4G LTE and WiMax networks." News of the proposed settlement first surfaced about two weeks ago; the latest statement from the Australian courts fixes the amount that Apple will be fined. Similar consumer protection suits may follow in other countries now that the ACCC has successfully sanctioned Apple. [via Engadget]

  • Apple fined $2.29 million over '4G iPad' claims in Australia

    by 
    Mat Smith
    Mat Smith
    06.21.2012

    Australia's federal court has fined Apple for "deliberately" misleading customers on local 4G capabilities of its latest iPad. The Cupertino-based company recently agreed to the terms, which included AU$2.29 million fine and a cool AU$300,000 in costs. Despite its 4G claims, Apple's new iPad can't connect with existing Antipodean next-generation phone networks, although it can hook up to US-based networks. Apple offered refunds for any customers that felt deceived and even adjusted its advertising to reflect its cellular capabilities, but the judge still deemed that the company had contravened Australia's consumer law in the ensuing confusion. Fortunately, Apple still has plenty left in the bank.

  • Apple offers refund over Australian 4G iPad confusion

    by 
    Mat Smith
    Mat Smith
    03.28.2012

    Confused over Apple's liberal use of the 4G moniker? The Australian Competition and Consumer Commission reckons you have a point and took those concerns to Apple Australia. The company has now responded to the country's federal court, offering to contact -- by email -- everyone who bought the retina-screened slab and promise a refund if they felt misled over its connectivity capabilities. Apple will also amend its point of sale details to explain that while it can connect to 4G (LTE) networks in the US and Canada, it won't connect to Australia's own next-generation network offered by Telstra. Apple also thinks that the existence of HPSA capability -- and its nebulous definition as either a third-generation or fourth generation network -- in the Land Down Under meant it could still hold onto those 4G credentials.