Customercare

08.02.13
J.D. Power: AT&T unseats Verizon as customer care leader
08.02.13

J.D. Power: AT&T unseats Verizon as customer care leader

AT&T is the absolute bee's knees in customer care among the big four carriers. That's if you'r...

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02.27.12
Carrier IQ opens up IQCare diagnostics platform to smartphone users
02.27.12

Carrier IQ opens up IQCare diagnostics platform to smartphone users

Carrier IQ has announced the extension of its IQ Care platform to enable mobile operators to share...

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07.11.07
HTC opens 'HTC Care' customer service center in Taiwan
07.11.07

HTC opens 'HTC Care' customer service center in Taiwan

While AT&T went and hired an extra 2,000 or so customer care representatives in preparation for...

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