Instagram experiments with a standalone messaging appA more direct way to get to your private messages.By N. Summers, 12.07.2017
Twitter DM buttons let brands help (or sell to) usersThe buttons were made to complement the social network's Direct Messaging Cards. By M. Moon, 06.13.2017
Twitter tests custom profiles for customer service DMsThey'll make businesses' DMs more human and personal.By M. Moon, 02.22.2017