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Are Facebook and Twitter scared enough to work together?
The last time a bunch of social media execs testified before congress the hearings ended with US House Representative Ted Lieu (D-CA) calling it a "dumb" and "stupid" sideshow. He said there were more important matters for Congress to be discussing the "content-filtering practices" of internet companies, and that Facebook, Twitter and Google can't have user posts be regulated because of the First Amendment anyway. Still, members of the Senate and House are keen on finding ways for Silicon Valley giants to keep their services safe, particularly from foreign interference and other bad actors trying to create discord among Americans. But rather than get into a battle with Congress over potential federal regulation, which would likely cause some controversy, Facebook and Twitter seem willing to work together on solutions for these issues in order to avoid that path.
Twitter wants to ‘increase the health of public conversation’
Twitter doesn't only want to be more transparent about the toxic content on its site, it also wants to be more proactive about removing it altogether. Speaking to the House Committee on Energy and Commerce today, as part of a hearing titled "Twitter: Transparency and Accountability," CEO Jack Dorsey said that his company's singular objective is to "increase the health of public conversation." But he said this isn't just about spotting and removing abusive content like harassment, or blocking suspicious accounts. It's also about doing so in a timely, more proactive manner. As it stands, Dorsey said, Twitter relies heavily on users reporting others' bad behavior and that simply needs to change.
Twitter is keeping 500,000 bots from logging in every day
Twitter CEO Jack Dorsey is currently testifying before the House Energy and Commerce Committee and in response to questions from Representatives Kathy Castor (D-FL) and Gene Green (D-TX) about bots, Dorsey said that the platform is keeping around 500,000 bot accounts from logging in every day. He also reiterated that every week, Twitter's systems are challenging between eight and ten million accounts that are suspected of misusing automation or disseminating spam.
Twitter's shadow banning bug 'unfairly filtered' 600,000 accounts
Twitter's supposed account shadow banning, which the company says was a bug, was "unfairly filtering 600,000 accounts, including some members of Congress" in search auto-complete and results. CEO Jack Dorsey confirmed the figure during his opening statement to the House Energy and Commerce Committee Wednesday; he shared the statement in a thread of tweets.
Twitter is considering a transparency report on suspended accounts
As part of his testimony before the Senate Intelligence Committee today, in a hearing titled "Foreign Influence Operations' Use of Social Media Platforms," Twitter CEO Jack Dorsey said that his company is exploring the idea of a transparency report for suspended accounts. He said that, while details of what this document would look like or what information exactly it could include are still being worked out, it's something that's heavily on his mind. Twitter already has a bi-annual transparency report which discloses how many accounts it removes for promoting terrorism, and Dorsey said doing something similar for suspended accounts would only be a matter of figuring out its implementation.
Mark Zuckerberg op-ed describes the election interference 'arms race'
Ahead of Senate hearings that will see Facebook COO Sheryl Sandberg and Twitter CEO Jack Dorsey testifying about foreign election interference, Facebook's CEO Mark Zuckerberg has chimed in via an op-ed in the Washington Post. While we wait to watch the hearings in the morning, you can have a look at his essay, which is mostly a rehash of things we've been hearing about for months in terms of fighting fake accounts, fact checking hoaxes, tracking influence networks and the efforts it has made around elections in France, Germany, Mexico and Italy. Zuckerberg said that Facebook has strengthened its defenses, but it remains to be seen how that will go over with members of Congress and the public. In closing, the CEO said "It's an arms race, and it will take the combined forces of the U.S. private and public sectors to protect America's democracy from outside interference." Whether or not Facebook has done enough, if there are other weak points allowing for misinformation and propaganda -- as researchers found when they were easily able to buy Google ads for Russian troll-inspired material using rubles and known IRA identities -- it may not matter.
What to expect when Twitter CEO Jack Dorsey testifies to Congress
Nearly five months after Facebook co-founder and CEO Mark Zuckerberg testified before Congress, it is now turn for Twitter boss Jack Dorsey to do the same. On September 5th, he will take the witness stand twice on Capitol Hill, first in front of the Senate Intelligence Committee and then the House Energy and Commerce Committee. Dorsey will be alongside Facebook's chief operating officer Sheryl Sandberg for the Intel Committee's "Foreign Influence Operations' Use of Social Media Platforms" hearing, followed by a solo appearance in the Energy and Commerce Committee's own, entitled "Twitter: Transparency and Accountability."
Jack Dorsey: Twitter isn’t guided by ‘political ideology’
Twitter CEO Jack Dorsey will be testifying before Congress tomorrow and today he released a prepared statement he'll make during his House Energy and Commerce Committee hearing. The CEO will touch on a number of timely and important topics including conversational health on the platform, Russian interference during the 2016 presidential election and recent activity on Twitter linked to Russian and Iranian groups, but Dorsey also addresses accusations of political bias. "Let me be clear about one important and foundational fact: Twitter does not use political ideology to make any decisions, whether related to ranking content on our service or how we enforce our rules," said Dorsey.
Watch tomorrow's Jack Dorsey congressional hearings right here
Another round of social media congressional hearings is upon us. This time, it's Twitter CEO Jack Dorsey's turn, who will be testifying alongside Facebook's Chief Operating Officer Sheryl Sandberg before the Senate Intelligence Committee on September 5th. But that hearing, which will focus on foreign election interference, won't be the only one of the day for Dorsey. He's also set to testify alone in a hearing from the House Energy and Commerce Committee entitled "Twitter: Transparency and Accountability." There, he'll be asked questions about how the company's algorithms work to filter out abuse, as well as its decision-making process when it blocks certain content (and accounts) from appearing on its site.
Twitter CEO to testify before House committee on September 5th
Twitter CEO Jack Dorsey will testify before the House Energy and Commerce Committee on September 5th about the company's use of algorithms and how it monitors content.
Jack Dorsey explains why Twitter is reluctant to fight fake news
Twitter chief Jack Dorsey's media tour has swung past CNN, and he's using this latest opportunity to defend more of the social network's controversial decisions over subjects like fake news. In an interview with Reliable Sources host Brian Stelter, Dorsey argued that his company hadn't "figured this [fake news] out" and was reluctant to outright remove false reports. It would be "dangerous" for Twitter staffers to serve as "arbiters of truth," he claimed.
Jack Dorsey is finally realizing Twitter is a terrible place
Twitter's attempts to clean up its service using policies often feel like a Band-Aid on a bullet wound, and the company's leadership finally appears to be acknowledging that fact. CEO Jack Dorsey told the Washington Post in an interview that he was exploring reforms to key parts of Twitter's functionality to curb the spread of hate speech and fake news. As he put it, the company's policy-driven approach to date has only been tackling "surface-level symptoms" rather than the root causes, such as the incentives Twitter provides to its users.
Twitter doesn’t have the spine to ban Alex Jones
It seems like every major tech company has had enough of Alex Jones, the conspiracy theorist and propagandist behind the controversial far-right site InfoWars. Well, almost everyone. The obvious holdout: Twitter. On Monday, Twitter said InfoWars and its associated accounts, including Jones', were not currently violating its rules. And last night its CEO and co-founder, Jack Dorsey, tried to explain the decision. He said Twitter is going to "hold Jones to the same standard we hold to every account," but that it isn't "taking one-off actions to make us feel good in the short term, and adding fuel to new conspiracy theories."
Twitter's CEO tries to explain not suspending Alex Jones
Over the last few days, platforms like Apple Podcasts, Facebook, YouTube and Spotify decided they'd had enough of Alex Jones and InfoWars and pulled his access. Twitter was not among them, saying that InfoWars is not "currently violating our policies." Tonight its CEO Jack Dorsey tweeted a thread trying to clarify things, as he occasionally has when explaining changes in its policy or stating once again why some bad actor will be allowed to remain on the platform. The Twitter Safety account also provided information on the company's policy, explaining that while "We prohibit targeted behavior that harasses, threatens, or uses fear to silence others and take action when they violate our policies...If individuals are not targeted (e.g. @ mention, tagged in a photo, etc.), we allow a wide range of content as long as it doesn't cross the line into threatening violence." This may explain why Jones' exhortations about parents of children killed in school shootings aren't enough to get him banned, simply because he did not @ mention them.
Lawmakers want more tech companies to address privacy legislation
Though Facebook has been in a bright spotlight since the Cambridge Analytica fallout, it's obviously not the only company that has to deal with issues surrounding how best to protect its users' privacy. That responsibility falls on all tech companies with online platforms and Congress is now calling on them to step up and do their part. In interviews with CNET, two congressmen express the need for Silicon Valley cooperation and urge executives to accept that this is an issue that isn't going away.
Zuckerberg will reportedly appear before Congress on data privacy
Yesterday, Congress requested Facebook CEO Mark Zuckerberg appear before the Senate Judiciary Committee to testify about data privacy -- a request that was also extended to Google CEO Sundar Pichai and Twitter CEO Jack Dorsey. Now, CNN says Facebook sources have said Zuckerberg will agree to appear before Congress. Zuckerberg was also asked to appear before the UK's Digital Culture Media and Sport Committee, but he has declined to attend that hearing.
Twitter may open up verification to everyone
During a Periscope livestream yesterday, Twitter CEO Jack Dorsey said that the company is working on making verification an option for everybody. He and David Gasca, Twitter's director of product, said that the company is currently rethinking and reworking its verification process because they believe it's broken as it exists now. "The intention is to open verification to everyone," Dorsey said. "And to do it in a way that's scalable, [so] we're not in the way and people can verify more facts about themselves and we don't have to be the judge or imply any bias on our part."
Twitter asks for help fixing its toxicity problem
Twitter has definitely come under a lot of fire in recent years for issues ranging from not doing enough to stop harassment on its platform to allowing foreign actors to sow political discord. In the past, the company has tweaked its tools, giving individuals more options when it comes to controlling what they're exposed to online, as well as updated its guidelines a handful of times. But today, Twitter announced it's trying out another route -- asking people outside of the company to propose ways that it can promote healthy, open and civil conversations online.
Twitter made its first profit, but still can't grow its user base
Back in October, Twitter promised that by the time the fourth quarter rolled around, it would be profitable, or just about. Since then, however, the company lost its de-facto CEO and continues to raise the ire of figures on both sides of the aisle. It comes as something of a surprise then, that Twitter has managed to turn its first ever quarterly profit of $91 million. If there was ever cause for optimism that the 12-year-old company will survive, it's the fact that it's now making money.
Twitter may copy Snapchat to make video sharing easier
Poor Snapchat. Everything it does gets copied by everyone from Facebook to Skype to Google and now Twitter seems to be on the Snapchat-aping bandwagon. Bloomberg reports that the company is working on a feature that will make it easier for users to post videos than its current multi-step setup allows. Rather than tapping the compose button, then the camera button, then the record button, this new feature is reportedly more camera-centric and simpler to navigate.
